Learn how we manage calls, texts, and verification — and how you stay in control.
Back to HomeBy interacting with TrueDial AI — including speaking with our AI assistant, submitting a form, scheduling an appointment, or using any communication channel — you agree to receive communications from us, which may include:
· Automated voice calls
· Text messages (SMS)
· Emails related to your account, scheduling, and service updates
These may be delivered through AI-powered systems, automatic dialing platforms, or approved third-party providers. Message and data rates may apply depending on your mobile carrier.
We may verify your phone number to ensure:
· You are the rightful owner of the number provided
· Our communications reach the correct person
· Compliance with federal and state regulations
Verification may occur via:
· A one-time code (OTP)
· A callback from our AI agent
· Voice log timestamp confirmation during conversation
· You agree to receive voice calls, texts, and emails from TrueDial AI.
· You understand these may be sent using automation or AI technology.
· You may opt out at any time.
· You agree that providing your number is your legal consent under TCPA, CCPA, and other regulations.
You can opt out or withdraw your consent anytime by:
· Replying “STOP” to any SMS we send
· Asking during a voice interaction
· Emailing us directly at support@truedial.ai
Opting out may affect appointment confirmation, customer service communications, or AI-based follow-ups.
Please ensure any number or contact information you provide is valid and up to date. You are responsible for updating or correcting your information through our platform or by contacting our support team.
Contact us anytime with questions about this policy or your messaging preferences:
For privacy-related inquiries, reach out to:
📧 legal@truedial.ai
Last updated: July 28, 2025