TrueDial.ai (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with our platform.
We may collect the following types of information:
A. Personal Information
Includes: Name, phone number, email address, IP address, business information, voice/call metadata, and any information voluntarily submitted via forms or during onboarding.
B. Usage Data and Device Data
Includes: Browser type, device type, OS, referral URLs, timestamps, activity logs, and interaction data — used for analytics, security, and optimization.
C. Cookies and Tracking Technologies
We use first- and third-party cookies to enable core functionality, personalize experiences, and collect aggregate data.
· We use the information to:
· Deliver and operate our services
· Improve platform functionality and user experience
· Respond to inquiries and support requests
· Comply with legal obligations
· Conduct diagnostics and monitor performance
· Send important service or security updates
We do not sell your personal data.
We may share information with:
· Authorized vendors and processors (e.g., hosting providers, analytics tools) under confidentiality agreements
· Government or law enforcement if legally required
· Successor entities in case of business reorganization, merger, or acquisition
All third-party partners are vetted and required to meet our data protection standards.
We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.
If you are located in the EU/EEA, your information may be processed in the United States. We ensure such transfers are made under valid legal mechanisms (e.g., Standard Contractual Clauses).
GDPR (EU residents):
You have the right to:
· Access your data
· Request correction or deletion
· Withdraw consent
· Object to processing
· Lodge a complaint with your local authority
CCPA (California residents):
· You have the right to:
· Know what data we collect
· Request access or deletion of your data
· Opt-out of data “sale” (we do not sell data)
You can exercise these rights by emailing us at: legal@truedial.ai
We use:
· SSL/TLS encryption
· Access control and monitoring
· Secure cloud infrastructure with regular audits
· Internal policies and training to enforce privacy-by-design
Despite our safeguards, no system is 100% secure. Use of our services is at your own risk.
Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided data, contact us immediately.
We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent version. Continued use of the site implies acceptance of changes.
For privacy-related inquiries, reach out to:
📧 legal@truedial.ai
Last updated: July 22, 2025